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Privacy Policy

How the CDX Rota website handles personal data, in plain language and in accordance with Brazil's General Data Protection Law (Law 13,709/2018, LGPD).

Last updated: November 10, 2026.

1. Who the controller is

The controller of the data processed on this website is CDX SOLUCOES LTDA, registered under CNPJ (Brazilian company registration number) 33.800.321/0001-20, which is responsible for the CDX Rota brand and for the website www.cdxrota.com.br.

Data subject contact channel: WhatsApp (62) 98453-7185.

2. What this policy covers

This policy applies to the CDX Rota corporate website. Use of the CDX Rota platform (management dashboard, business portal and apps) is governed by its own terms and policy, presented at contracting and during registration.

3. What data we process

  • Contact form: the website does not store the data you type. The form only composes a message and opens WhatsApp on your device; you review the text and decide whether to send it. If you send it, we receive whatever is in the message: name, WhatsApp number, city, State (UF), subject and any information you write.
  • WhatsApp conversations: phone number, profile name and the content of the messages exchanged with our team.
  • Technical access data: the server hosting the website may record data such as IP address, date and time, page visited and browser type, for security and operation.
  • Web fonts: the website loads fonts from Google Fonts. To deliver the fonts, Google receives technical data from the request, such as the IP address, in accordance with Google's privacy policy.

This website does not use its own cookies, nor third-party advertising or analytics tools.

4. What we use the data for

  • To respond to your inquiry and present the platform and commercial terms, as a preliminary step toward a possible contract (art. 7, V, of the LGPD).
  • To keep the website secure and running, based on legitimate interest (art. 7, IX).
  • To comply with legal or regulatory obligations, where applicable (art. 7, II).

5. Who we share data with

We do not sell personal data. Data may pass through providers required to operate the website and our customer service, such as the hosting company and WhatsApp (Meta), which is the channel you chose to contact us, as well as authorities, when required by law.

6. How long we keep data

For as long as necessary to handle your request and to comply with legal obligations. You may request deletion of your information at any time, except where retention is required by law.

7. Your rights

Under art. 18 of the LGPD, you may request:

  • confirmation that we process your data, and access to it;
  • correction of incomplete, inaccurate or outdated data;
  • anonymization, blocking or deletion of unnecessary data or data processed in breach of the law;
  • portability, information about who we share data with, and withdrawal of consent, when consent is the basis for processing;
  • objection to processing carried out on another legal basis, where applicable.

To exercise any of these rights, contact us on WhatsApp at (62) 98453-7185. You may also file a complaint with Brazil's National Data Protection Authority (ANPD).

8. Security

We adopt reasonable technical and administrative measures to protect data, such as an encrypted connection on the website. No system is completely immune to incidents; if one occurs, we will act in accordance with the LGPD.

9. Website audience

The website is intended for businesses and professionals and is not directed at anyone under 18 years of age.

10. Changes

This policy may be updated. The date of the current version appears at the top of the page. Please also read the website terms of use.

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